Privacy policy

Welcome to Gryfnn, a luxury streetwear e-commerce store (the “Site”). At Gryfnn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your Personal Information when you visit or make a purchase from our Site. By accessing or using our Site, you consent to the terms of this Privacy Policy. ​

1. Collection of Personal Information

1.1 Device Information: When you visit our Site, we automatically collect certain information about your device, such as your web browser version, IP address, time zone, cookie information, pages visited, search terms, and interaction with the Site. This data helps us optimize the Site’s performance and analyze user behavior to enhance your experience.

1.2 Order Information : To process your purchases and fulfill our contractual obligations, we collect personal information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We also use this information to communicate with you, provide invoices and order confirmations, and screen orders for potential risks or fraudulent activity.

1.3 Customer Support Information: When you contact us for customer support, we may collect personal information, including your name, billing address, shipping address, payment information, email address, and phone number, to assist you effectively.

2. Use and Disclosure of Personal Information

2.1 Service Providers: We engage trusted third-party service providers, including Wix, Razorpay, and shiprocket, to assist us in processing orders, delivering services, and fulfilling our contractual obligations to you. These service providers have access to your Personal Information solely for the purpose of providing the requested services and are bound by confidentiality agreements.

2.2 Compliance with Legal Obligations: We may disclose your Personal Information to comply with applicable laws, regulations, or a valid legal request, such as a subpoena or search warrant. We may also share your information to protect our rights or respond to lawful inquiries from public authorities.

2.3 Behavioral Advertising: We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. This may involve sharing information about your use of the Site, purchases, and interaction with our ads on other websites with our advertising partners. You can opt out of targeted advertising through the links provided in the “Behavioural Advertising” section of this Privacy Policy.

3. Your Rights and Choices

3.1 Opt-Out: You have the option to opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

3.2 Access, Update, and Correction: You may access, update, or correct your Personal Information by contacting us using the information provided below. We will make reasonable efforts to accommodate your request, subject to legal and contractual obligations.

4. Do Not Track : Please note that we do not alter our data collection and usage practices in response to “Do Not Track” signals from your browser, as there is no consistent industry understanding of how to interpret or respond to such signals.

5. Changes to this Privacy Policy : We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy regularly for any updates.

6. Contact Us : For more information about our privacy practices, to ask questions, or to make a complaint, please contact us at Gryfnnofficial@gmail.com or by mail at: H No 29, Engineers Enclave, Pitampura, New Delhi

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